The Molonglo Valley Community Forum (MVCF) is the trading name of the Molonglo Valley Community Council, ABN 42 539 844 893. This privacy policy explains how we collect, use, store and protect your personal information when you use our website or interact with the Forum.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We collect personal information when you:

- Apply to become a member (name, suburb, email, phone, membership type)
- Submit a business listing for the Business Registry (business name, contact details, description)
- Send us a message via the contact form (name, email, phone, message)
- Register your interest in volunteering (name, email, phone, message)
- Subscribe to our newsletter (name, email – managed by MailChimp)

We also collect anonymous technical information when you visit our website, such as your IP address, browser type, the pages you visit and the date and time of your visit.

This is used for analytics and to keep the site secure.

We use your personal information to:

- Process and manage your membership
- Respond to enquiries and messages
- Send newsletters and Forum updates if you have subscribed
- Maintain the Business Registry for the Molonglo Valley
- Coordinate community events, public meetings and forums
- Improve the website and our services
- Comply with our legal and regulatory obligations

We do not sell, rent or share your personal information with third parties for marketing purposes.

We may disclose personal information:

- With your consent
- To service providers who help us operate the site, such as MailChimp (newsletter delivery), Cloudflare (security and spam protection), and our website platform
- When required by law or to comply with a legal request
- To protect the rights, property or safety of the Forum, our members or others

Approved business listings appear publicly on the Business Registry. Committee member names and roles are public on the website.

Your information is stored securely on our website platform. We use reasonable physical, electronic and procedural safeguards to protect personal information against unauthorised access, use, alteration or disclosure.

Newsletter subscribers' details are stored with MailChimp and handled under their own privacy practices.

While we take reasonable steps to protect personal information, no method of transmission over the internet or method of electronic storage is completely secure.

You have the right to:

- Access the personal information we hold about you
- Request that we correct any information that is inaccurate or out of date
- Request that we delete your personal information, subject to any legal requirements we must comply with
- Withdraw consent to receive newsletters or other communications at any time

Logged-in members can view and update their own contact details from the members area. Newsletter subscribers can unsubscribe at any time via the link in any newsletter email.

Our website uses minimal cookies necessary for the site to function, including for login sessions and CAPTCHA verification through Cloudflare Turnstile. We do not use advertising or tracking cookies.

Anonymised usage statistics may be collected to help us understand how the site is used and improve it over time.

We may update this privacy policy from time to time as our practices change or as required by law. The 'Last updated' date at the top of this policy will be revised to reflect the most recent revision.

Significant changes will be communicated through our newsletter or noted on the website. Continued use of the website after changes are posted indicates acceptance of the updated policy.

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

Email: info@mvcommunityforum.org.au

For matters relating to the ACT Government, see AccessCanberra or call 13 22 81.